2020 Alcalde FAQs

2020 Alcalde Conference FAQs

TSHP Research & Education Foundation
2020 Alcalde Southwest Leadership Conference Cancellation FAQs

View the March 15, 2020 Event Alert.

Alcalde Registration

Cancellations and Refunds. All current Alcalde registrants are eligible to receive a full refund.

No action is required. Your registration will be transferred to the alternative event once that is announced. You will receive an email confirming your registration once complete.
You may request a full refund by sending an e-mail to registration@tshp.org. Refund requests must be received by Wednesday, April 15. All refund requests will be processed within 45 days. All cancellation fees will be waived through this date.
Yes. You can send a request to registration@tshp.org to have your registration reinstated at the original rate. Reinstatement requests must be received by Friday, April 15. If after April 15, you must re-register at the posted rates.
At this time, the online courses will only be available to those transferring their registration to the rescheduled event to ensure that they will be able to obtain their necessary CE hours in the event that they need to renew their license before September.

Alcalde Housing and Travel

Reservation Cancellations. Any reservation booked into the Moody Gardens room block will be cancelled automatically without penalty. Registrants who booked housing through other sources or directly with hotels must cancel their own reservations.

You should contact your carrier directly and follow their guidelines regarding the cancellation of flights. Many airlines are waiving change fees for flights scheduled between March 1, 2020 and April 30, 2020.

Alcalde Platform Presenters

For now, the Alcalde Director is proceeding as if the event will happen in some way. Thus, for now, PowerPoint slides are still due by April 3, 2020. See Alcalde Conference page "Platform Presentations" tab for details.

Other Questions. All other questions should be directed to tshp@tshp.org.